LINCOLNSHIRE RURAL SUPPORT NETWORK
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Mission Statement
Our vision is that no one in Lincolnshire’s agricultural and horticultural community should face difficulty alone. Our mission is to provide a lifeline to members of the agricultural and horticultural community and allied industries across Lincolnshire. By providing personalised and accessible services, LRSN aims to improve the ability of Lincolnshire’s agricultural and horticultural community to live well in the present and thrive and flourish in the future. Our values: We Listen o We provide a listening ear in times of crisis, anxiety, and stress. We Care: o We communicate with compassion and kindness, listening carefully to the needs of our stakeholders and the people we support. o We deliver a caring and compassionate service; we understand and advocate to achieve the best possible outcomes for the people we support. We Serve Others o We are committed to delivering a service that is responsive, respectful, non-judgemental, and confidential and which treats everyone with fairness and equity. o We always keep the needs of our beneficiaries at the heart of what we do. We Value People o We act in ways that respect the dignity, uniqueness, and intrinsic worth of every person; those whom we serve, our supporters, our donors, our volunteers, our staff, and all those we work with. o We take a positive approach and do our best at all times for all the people we support.
About This Cause
Established in 1999, LRSN has provided emotional and practical help to Lincolnshire’s agricultural and horticultural community and allied industries for over 20 years and has always maintained a clear and steady focus on the needs of the people and community we support. We are Lincolnshire’s listening ear, we understand and can relate to the problems faced by the agricultural and horticultural community in times of crisis, stress, and change. We harness the wealth of skills and experience of our dedicated team of trustees, volunteers and staff, and work closely with people, families, and partners to deliver high quality and needs-led services. Everything we do is underpinned by our commitment to building trusted and confidential relationships, and is directed towards offering a hand of friendship, support without judgment and an understanding that we all experience difficult times. LRSN walks with and empowers people to address the challenges that create barriers to them fulfilling their potential; helping them to get back on track together. Our strategic priorities underpin our delivery and directly link to our overall aims, which are to: • Provide a lifeline to the agricultural and horticultural community and allied industries across Greater Lincolnshire • Deliver holistic and accessible support services designed to address the needs of the agricultural and horticultural community and allied industries with a focus on practical support and emotional and physical wellbeing • Build greater awareness of our work and services within the agricultural and horticultural community • Be an efficient, well-managed organisation, with governance systems that enable our work and with a diverse income base, ensuring longevity of services to our beneficiaries. Our service users and beneficiaries are varied and derive from the agricultural and horticultural community and allied industries across Greater Lincolnshire, and who for whatever reason, find themselves needing a listening ear and guidance on addressing a range of issues. We provide confidential support to these individuals for as long or as little time as is needed to address the issues that are important to them. The issues we support people with vary greatly and include stress and anxiety, mental health, debt and finance, business issues, and family and relationship issues. Our 1:1 support is delivered flexibly either in a location of the beneficiary’s choosing or at distance. We are a listening organisation, and our approach is one of compassion, understanding and empowerment, and we always work to leave a positive and lasting legacy after our direct support has ended. Our ethos is centred around empowering people to deliver a better future for themselves, to live well in the present and thrive and flourish in the future. We achieve this through the delivery of targeted support including: • Provision of a dedicated, confidential helpline, available 8am to 8pm, 365 days per year, and answered by trained volunteers who listen, understand and care. • Provision of personalised 1:1 support across a range of issues including emotional wellbeing, mental health, family and relationship, practical and business-related issues. It is delivered by trained volunteers working alongside our staff team, and who bring a wealth of skills and experience of the agricultural and horticultural sector. • Provision of physical health screening services, delivered by registered nurses who offer confidential screening and advice across a range of medical issues. • Advocacy: building greater understanding of the challenges faced by the individuals within the agricultural and horticultural sector, fostering greater understanding of the importance of personal wellbeing and building resilience.