HEALTHWATCH ISLINGTON
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Mission Statement
Our vision is of improved health and care outcomes for local residents . Our mission is: • To collect knowledge that reflects the diversity of needs and experiences within the borough and encourage people to feedback their honest views on services, • To use the evidence we gather to influence service delivery, provision and commissioning for the benefit of local people to improve their experience. • To reach out to and empower our local community to be informed about and involved in local services and exercise choice in taking up services. • To support residents who are digitally excluded to interact with well-being support, health services and to be less socially isolated. • To support the independent assessment and audit of local services.
About This Cause
Healthwatch Islington is a Charitable Company Limited by Guarantee. It was set up in February 2013. It is led by a Board, has a staff team made up of six people and a volunteer team of around 20. The organisation exists to influence health and care commissioning in and around Islington and to provide local residents with information about local services and their rights to access those. It is part of a network of Healthwatch organisations across England. We know that there is continuing pressure on resources and potentially growing demand due to a prolonged period of austerity affecting funding for public services, and local residents’ benefits and housing access. The organisation has grown despite these pressures. We lead a partnership of grass-roots, Black and Minority Ethnic refugee and migrant organisations to hear from and to support those most excluded. We have improved support for people in case homes, access to social workers, awareness of rights to choose what healthcare we receive, and through the pandemic we have run authoritative workshops with research partners at University College London to ensure that residents have up-to-date, factual information on how to protect themselves and each other from the spread of coronavirus. We have ensured that information is translated, and talked through with residents with limited English and we are leading research in to the impact of the pandemic on local residents.