FRANKLIN COUNTY HOME HEALTH AGENCY INC
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Mission Statement
We are a non-profit organization that provides high quality home health care and related support services in a community setting to the residents of Franklin County, Vermont and to young mothers and their children through our Nurse Family Partnership program in Franklin, Lamoille and Grand Isle counties. Our mission is to strive to meet the needs of our clients in a professional manner that promotes health, independence, comfort, dignity and quality of life. We focus our organizational strategic plan to meet our overarching aim: All residents of Franklin County will have access to high quality health care programs and related services in home and community based settings with FCHHA as the provider of choice.
About This Cause
Our goals: Service - Provide high quality home health, hospice and community based health care programs and services; Quality - Deliver service excellence; People - Employ the right number of qualified and caring workforce; Finance - Promote financial integrity of the Agency; and Growth - Grow programs and services profitably. Each year, our nurses, home health aides, care attendants, rehabilitation therapists and medical social workers make over 80,000 visits to more than 1,700 Franklin County, VT residents of all ages and incomes, to provide medical care, education, prevention and support services. Another 1,500 people receive flu shots and foot care each year through our community clinics. We sponsor two free support groups -- one for people who are grieving and one for pregnant women and new mothers who are coping with depression. Our full range of programs and services includes: home health care, hospice, palliative care, pediatric palliative care, chronic care management, high-tech nursing, maternal & child health, Nurse-Family Partnership, childbirth education, long term care, telemonitoring, homemaker services, flu clinics, free grief support group, free "Baby Bumps" support group for pregnant women and new mothers coping with depression, & community wellness activities. We continually explore ways to better deliver services and meet the needs of our clients. One example of this is Better Breathing a recently launched new program designed to improve quality of life for people struggling with chronic respiratory problems. The goal is to provide individualized care and interventions to promote self-management, identify exacerbations and prevent unnecessary hospitalizations. As a member of the VNAs of Vermont, the local non-profit home health and hospice agencies, we are one of the ten agencies in Vermont selected to pilot a Medicare Care Choices Model (MCCM) demonstration grant. This grant will allow FCHHA to provide extensive palliative care and care management services to patients who qualify for hospice care but wish to continue receiving curative care services. The program will provide home-based care management, care coordination, and palliative care services to eligible beneficiaries with emphasis on patients with Congestive Heart Failure (CHF), Chronic Obstructive Pulmonary Disease (COPD) and diabetes. Both the Palliative Care and Better Breathing projects are consistent with the extensive health reform effort in Vermont, which is geared toward the triple aim of better care, lower costs, and higher patient satisfaction. We do not ask our clients about household income; however, the high percentage of our clients who meet their home health care obligations with Medicare and Medicaid (approximately 88% of our operating income) demonstrates that a significant portion of our population is elderly, disabled and/or low income. Our mission is to serve everyone, regardless of their ability to pay, and to accept payment even when it does not cover the full cost of care. To meet this mission, we raise funds through a variety of avenues, including special events, annual giving, memorial and honorary gifts, grants, town allocations, the United Way, and individual gifts including those matched by employers. All of our community support helps make sure that we can provide the full range of our services, including training hospice volunteers, collaborating with our health care partners, providing free support groups for those who are grieving, and ensuring that services such as our homemaker program are available to people who need help while waiting for state and federal assistance. We seek to close this gap through fundraising. We allocate 100% of the funds raised to help offset the cost of our direct services to clients through charity and uncompensated care. Gifts to FCHHA can touch and change lives: Lives you have touched … Edith shared moments of laughter with her grandchildren and enjoyed peace of mind because of the expert, compassionate care she received at home in her last days through our hospice services. Fred avoided moving to a nursing home after a mild stroke thanks to the help he received at home from our skilled, professional physical and occupational therapists. Lives you are changing … John is learning to manage his heart condition so he can stay out of the hospital with the use of our state-of-the-art tele-monitoring technology. Jennifer is a confident young mother with a healthy baby thanks to the education and breastfeeding support she received from our Maternal Child Health nurses. Support from donors large and small helps us meet the funding gap left when Medicare, Medicaid and private insurance do not cover the full cost of care, and for people without insurance. You help us provide the care to people in our community when they need it. Our care also helps family members – many of whom may be your employees and customers – by providing them with the knowledge that their loved ones are in good hands while they are at work.