MUSLIM YOUTH HELPLINE
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Mission Statement
Muslim Youth Helpline (MYH) is an award winning free and confidential support service set up by young people to respond to the emotional and social issues endured by Muslim youth in the UK. The service provides counselling-based support and signposting via phone, email and webchat. We aim to create a world where faith and culturally sensitive support is available to everyone.
About This Cause
Muslim Youth Helpline (MYH) is an award winning national free and confidential support service founded in August 2001 by young people to respond to the social issues endured by Muslim youth in the UK. The absence of effective community support schemes, and the failure of mainstream services to deal with rising levels of social exclusion, mental health problems, abuse and criminal activity amongst Muslim youth led to the creation of an anonymous helpline service. The Helpline service is open 7 days a week, 4pm – 10pm. Since its launch, MYH has supported over 50,000 young Muslims. MYH provides a safe space in which young Muslims can find the help they need to overcome their social problems and have better access to opportunities that empower psychological and emotional wellbeing. Young people contact MYH daily on all kinds of issues including mental health, physical/sexual abuse, feelings of isolation and lack of belonging, self-harm and suicidal feelings, questions on identity and faith. Our non-judgmental and non-directional support provides a unique service within the Muslim community. By responding in times of crisis, MYH believes providing telephone, email and online support strengthens youth mental resilience. In addition to this, MYH provides training to young people, teams and organisations on how they can support each other. This training is key to ensuring that the skills to support young people are in the community, so that they get help within their own communities as well as getting in touch with us. We have trained local youth teams to support their volunteers, non-Muslim charities to help them understand the needs of young Muslims, and several educational institutions including teachers and students. Through these programs MYH increases the capacity of local communities to create positive change.