CARLOS G OTIS HEALTH CARE CENTER INC
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Mission Statement
To serve the healthcare needs of our community; to promote wellness, relieve suffering, and restore health.
About This Cause
Grace Cottage Family Health & Hospital is located in Townshend, VT. It is a federally-designated Critical Access Hospital with a 24/7/365 Emergency Department and a 19-bed inpatient unit for acute, rehabilitative, and end-of-life care. For acute situations, the Grace Cottage Hospital Emergency Department staff specializes in stabilization and life support. When surgery or a higher level of care is needed, Grace Cottage arranges helicopter and ambulance transportation to Dartmouth and other regional hospitals. Grace Cottage inpatients benefit from Grace Cottage’s hospitalist program, with medical providers available on a full-time basis. Grace Cottage’s digital imaging services, full-service lab, and outpatient physical, occupational, and speech therapy are all open to the public with a provider’s written order. Grace Cottage also has a full-service pharmacy and a Community Wellness Center open to the public. Grace Cottage Family Health, the federally-designated Rural Health Clinic that is part of Grace Cottage, serves a wide geographic area in rural, southern Vermont. Grace Cottage Family Health has a patient base of over 8,500 individuals of all ages. Patients come to Grace Cottage from throughout Windham County, VT, and beyond. Most patients are residents of 21 surrounding Vermont towns: Athens, Brattleboro, Brookline, Chester, Dover, Dummerston, Grafton, Guilford, Jamaica, Londonderry, Marlboro, Newfane, Putney, Rockingham, Stratton, Townshend, Vernon, Wardsboro, Wilmington, Windham, and Winhall. In addition, Grace Cottage regularly cares for second-homeowners and area visitors. Grace Cottage Family Health is certified by the National Committee of Quality Assurance as a Patient-Centered Medical Home. Care is coordinated by a team of dedicated health professionals, led by the patient’s primary care provider, all working together to meet individual patient healthcare needs. Grace Cottage Family Practice currently has nine general practice providers, a pediatric nurse practitioner, and three mental health providers. In addition, the Grace Cottage Family Health staff includes a two-member Community Health Team with an RN Care Coordinator and an RN Diabetes Educator, plus a Resource Advocate, who helps with health insurance and social service needs. Grace Cottage’s designation as a Critical Access Hospital underscores its importance in providing healthcare to an otherwise medically-underserved community. It is the closest medical facility for many area residents, providing vital healthcare services. Grace Cottage has been named Windham County’s “Best Hospital” and “Best Emergency Care” for the past seven years in the Brattleboro Reformers’ Readers’ Choice Awards.