COMMUNITY VOLUNTEERS IN MEDICINE INC
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Mission Statement
Community Volunteers in Medicine (CVIM) provides free, high-quality healthcare to uninsured working people with low incomes to help them live healthy, productive lives and to assure health equity in the Chester County region.
About This Cause
Founded in 1998 to address inequities in our local healthcare infrastructure, CVIM delivers free, comprehensive, high-quality medical services, dental care, behavioral healthcare, and prescription medications to nearly 5,000 low-income, uninsured individuals annually. The core staff of 51 FTEs collaborate with 335 ongoing volunteers who donate their time and professional services. Our $7M annual operating budget is supplemented by donated services worth more than $3M and donated materials valued at more than $5M. Our main facility is an 18,000 sq. ft. healthcare center in West Chester, with ten exam rooms and seven dental operatories. We operate four small satellite locations in Chester County and a new one in Delaware County. The Chester County, PA region has a generally strong network of healthcare providers whose services are out-of-reach for approximately 35,000 community members who lack healthcare insurance. CVIM serves the low-income segment of this uninsured population -- those who have nowhere else to turn for care. They are a diverse group of multicultural communities from every zip code in our county and bordering neighborhoods. They struggle with barriers to healthcare access—lack of insurance and low incomes, plus language, literacy, and transportation challenges. CVIM serves uninsured workers who cannot afford to purchase health insurance because their salaries do not provide sufficient resources to meet their families’ basic needs relative to the local cost of living. CVIM volunteers include licensed clinicians, many of whom are affiliated with leading local healthcare institutions. Their dedication combined with multiple community partnerships, allow us to offer high-quality care, hope, and a plan for healing to all of our patients. Free services for patients who qualify include: • Primary Medical Care – grounded in disease prevention, with acute care as needed • Specialty Medical Care – more than 20 specialties from cardiology to rheumatology • Chronic Disease Management – diabetes, hypertension, heart disease, and more • Women’s Health Program – gynecology and comprehensive wellness services • Health, Nutrition, and Wellness Education – outreach campaigns, education and counseling • Immunization Program – vaccines include COVID, flu, shingles, pneumonia, HPV, and tetanus • Comprehensive Dental Services – preventative, restorative and emergency services • Dental Outreach Programs – for low-income seniors, children, and the local Hispanic community • Integrated Behavioral Health Services – psychiatry and counseling • Medication Services - onsite dispensary with brand name and generic drugs • Social Services – assistance with social determinants of health such as housing and food • Advanced Care – hospital and private practitioner partners provide laboratory testing, diagnostic imaging, surgery, specialized procedures, cancer care, and more CVIM is proud to perennially earn the Candid Platinum Seal of Transparency, a Charity Navigator Four-Star Rating, and a Gold Rating from the National Association of Free and Charitable Clinics. These distinctions indicate that we fulfill our mission while adhering to the highest standards of program effectiveness and financial stewardship. Our most recent patient satisfaction survey, conducted in August 2023, indicated that 98% of our patients would recommend CVIM and 95% had a “good/great” experience with our free healthcare clinic. Most importantly, 92% of respondents reported their health had improved since becoming a CVIM patient.