REDISCOVER
Mission Statement
To deliver mental health and substance use disorder services to help individuals and families achieve healthier and more productive lives.
About This Cause
ReDiscover is a 501(c)3 non-profit comprehensive community behavioral health center (CCBHC) established in 1969. The agency provides high-quality care across a continuum of addiction, psychiatric, and medical services for men, women, and children (including families). This includes fully integrated behavioral health services: psychiatric stabilization and detoxification services, crisis response teams, and outpatient services. ReDiscover’s mission is to deliver mental health and substance use disorder services to help individuals and families achieve healthier and more productive lives. ReDiscover is fully accredited by CARF (Commission on Accreditation of Rehabilitation Facilities), is licensed by local and state authorities, and is a certified provider of the Missouri Department of Mental Health and the Centers for Medicaid and Medicare Services. As one of Missouri’s eight original CCBHCs, ReDiscover has a long history of providing mental health and substance use services. CCBHCs are designed to provide a comprehensive range of mental health and SUD services to vulnerable individuals. Each year, ReDiscover serves nearly 10,000 individuals with SUD and/or mental health issues, regardless of their ability to pay. Most individuals and families served by ReDiscover are indigent, uninsured, or underinsured, and some have private payer sources. Approximately 82% of individuals served by ReDiscover live below the federal poverty level. Programs include mobile and on-site crisis intervention and stabilization services, a continuum of outpatient mental health services, outpatient and residential substance use services, and supportive housing services. The agency provides trauma services, job placement, and vocational training, and partners with domestic violence shelters, police departments, jails, courts, hospitals, schools, and primary care providers to deliver behavioral health services. On an average day, the agency helps over 2,100 people struggling with substance use and/or mental health diagnoses. ReDiscover has a proven track record of directing community initiatives that promote the physical, mental, and social well-being of individuals and families served. ReDiscover often serves as a recipient partner, both locally and regionally, for collaborative grants to assist high-risk individuals with psychiatric emergencies who encounter police and/or present to area hospitals. This experience includes being the coordinator for the regional Crisis Intervention Team (CIT) initiative and leading the Emergency Room Enhancement (ERE) project. CIT is a nationally recognized, best-practice response to crises involving persons with mental illness who encounter police. ReDiscover and the Lee’s Summit Police Department started the CIT initiative in the Kansas City area. The program has been adopted by 30 CIT municipalities in Missouri, and ReDiscover has trained and assisted six states and various FBI organizations in CIT. CIT data indicates that of the thousands of individuals encountering police over the past 16 years, relatively few have been arrested (4%-6%), with the majority (84%) being psychiatrically evaluated and then linked to outpatient services. ERE is a hospital initiative which has successfully diverted nearly 10,000 individuals from crisis services into community-based programming through assertive outreach and high-intensity case management programs. The program responds to barriers and opportunities at a policy level, including developing new procedures that speed up patient access to behavioral health professionals in hospital settings (e.g., admitting policies, engagement protocols, service procedures, etc.). Thanks to previous funding from HFF, the program began with a few Community Mental Health Centers (CMHCs) in Jackson County, Missouri, and ReDiscover as the lead agency. The program has since spread to 13 areas across Missouri with the support of the governor and Department of Mental Health. Data from the ERE indicates a 60% reduction in hospitalizations among those served, a 70% reduction in homelessness, and a 59% decrease in emergency room visits. In 2016, ReDiscover also started Missouri’s first-ever crisis center, the Kansas City Assessment and Triage Center (KC-ATC). Individuals referred to KC-ATC from hospitals and police can be diverted for up to 24 hours for assessment and stabilization before treatment at a behavioral health outpatient or residential service program. A key aspect of this program is intensive case management for individuals who are not quite ready to change. The case manager’s goal is to connect individuals to long-term support services, housing, and medication services. KC-ATC received more than 5,000 referrals in 2019.