FAMILY & CHILDREN SERVICES INC
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Mission Statement
Family & Children Services mission is "to support, strengthen and preserve the safety, well-being and dignity of children, individuals and families.
About This Cause
Since 1903, Family & Children Services has delivered on its mission “to support, strengthen and preserve the safety, well-being and dignity of children, individuals and families.” The organization was first established as the Women’s Civic Improvement League and Michigan Children’s Aid Society and through more than a century has remained true to this mission. It was incorporated as Family & Children Services, Inc. in 1997, the result of a merger of two established human service organizations: Family & Children Services of the Kalamazoo Area and Family and Children’s Service of Calhoun County. The Agency was joined by the Kalamazoo Consultation Center in 1998 and by The Adoption Cradle in 1999 to become what is known today as Family & Children Services. As a private, non-profit organization, philanthropic opportunities are provided to match the interests of donors with the critical needs of agency clients. Annual gifts to the HANDLE WITH CARE Fund provide a unique safety net for clients when there is no other source in the community. Donors provide support to specific services and capital projects, as well as to our Pack a Child for Camp and Holiday Giving Programs. The Circle of Hope Endowment continues to grow to better ensure that critical human services will be available for future generations. Lean Management principles inform our Continuous Quality Improvement process. Lean Management is an approach that seeks to achieve incremental changes in business processes to maximize efficiencies, improve quality and allocate more resources for serving our clients and community. Lean has been an invaluable tool for measuring, monitoring, managing and problem-solving when we’ve experienced barriers in our work. Family & Children Services recently approved a new 3-year Strategic Plan that incorporates voices and vision from comprehensive SWOT (Strengths, Weaknesses, Opportunities, Threats) and PEST (Political, Economic, Social, Technological) analyses. Five strategic goals were identified as priorities for the next three years: Financial Resilience, Community Impact, Organizational Quality, Workforce Development and Diversity, Equity, and Inclusion (DEI). Family & Children Services recognizes that a workforce that more accurately reflects and understands the people and community it serves, creates more positive outcomes. This year a new DEI Manager was hired to lead our internal DEI committee to “transform our level of understanding, and to incorporate and integrate a responsive organizational culture that values and embraces diversity, equity and inclusion in our work force and for those we serve.” Agency-wide education and activities help staff develop a broader and deeper understanding of DEI. All staff and board members have been assessed by the Intercultural Competence Inventory (IDI). IDI is the premier cross-cultural, research-based assessment of intercultural competence used by thousands of individuals and organizations to build intercultural competence to achieve diversity and inclusion goals and outcomes. The commitment of the Agency is to do all we can to ensure that we have the highest trained and informed staff to meet the diverse needs and challenges our clients face and to support their delivery of essential Child Welfare, Behavioral Health and Crisis Intervention Services that include: Child Welfare Services: • Foster Care offers safe, stable family care when out-of-home placement becomes necessary following removal of a child because of abuse, neglect, or family crisis. Foster families are licensed and trained to nurture and promote the development of children. Services include child placement, foster parent recruitment/licensing, supervision, and support. • Adoption and Information Services provide child placement and parenting support to families and their adopted children through counseling, educational support, and referrals to community services. • Supportive Visitation/In-Home Parent Education provides intensive individualized parent skill coaching and child development education for parents centered on the needs of their child. Family Preservation and Parenting Support: • Families First serves families whose children are at high risk of out-of-home placement because of child abuse or neglect and children in foster care being reunited with their families. Interventions focus on maintaining the safety of children while providing intensive parenting education and referrals to community resources. • Families Together Building Solutions is a moderate intensity in-home program that works with families who are experiencing issues relating to child and family well-being for prevention of removal. Behavioral Health Services: • The Counseling Center provides a variety of outpatient counseling services, including individual, couple, and family, in the office and via telehealth. Services enable clients to understand the social, psychological, and interpersonal issues that may be interfering with their lives. • Case Management/Supports Coordination empowers individuals and families to participate successfully in community. Coordination of services for youth/families and young adults who have a mental health or developmental disability is provided, including links and referrals to community resources, management of services and advocacy to ensure quality of care and support. • Family and Community Treatment (FACT) provides intensive, home-based treatment serving families with children who are experiencing mental health and/or substance use issues. Therapists provide individual, group and family therapy, supportive parenting education, and referrals to essential community resources. • FACT-ICT (Integrated Co-occurring Treatment) is an integrated treatment approach that utilizes intensive home-based therapy to serve youth with the co-occurring conditions of mental health and substance use. Crisis Intervention Services: • Mobile Crisis Response (MCR) is a 24/7 response team for youth facing a mental health (often a suicide attempt or ideation) and/or substance use crisis. • Therapeutic Residential Services provide intensive stabilization services in a structured, safe environment for youth who are experiencing behavioral health instability and are in need out-of-home treatment. Placements are accepted 365 days a year in a licensed, six-bedroom, homelike setting. On-site therapeutic treatment services include needs assessment, educational activities, individual and group counseling, case management coordination of care, Positive Behavior Support (PBS) structured lessons and TARGET: Trauma Affect Regulation activities. During a youth’s stay, emphasis is placed on creating an environment designed to support youth in trauma recovery.