Good Call NYC Co
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Mission Statement
Protect the rights of low-income individuals and people of color by providing immediate access to free legal support in case of an arrest.
About This Cause
Every day, nearly 700 New Yorkers arrested and unable to access immediate legal counsel. Young people in low income communities and communities of color are disproportionately targeted, and this lack of legal support can have devastating consequences. Good Call is trying to change that. Good Call is a nonprofit tech startup that runs a totally free 24/7 hotline providing immediate access to a free lawyer in case of arrest. Their service facilitates much needed support for individuals and families dealing with the criminal justice system, enables better legal representation, and helps prevent people from ending up in jail for the wrong reasons. Good Call's hotline started in the Bronx, and since founding, they have connected over 600 people to free legal help with an average hold time of under one minute and a user satisfaction rate of over 90%. Good Call expanded to all five boroughs of NYC in the summer of 2018, and plan to expand nationally in 2019.